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FAQ

Common questions

We recommend most students attend two swimming lessons per week. Skill development requires regular practice and two swimming lessons per week is a good start to get the most out of the program.

Swimming is a skill like writing and reading that needs regular practice. Continuing lessons through the school holidays ensures your child’s skill level and confidence is not forgotten.

No. At JUMP! Swim Schools, we provide a learning environment without the use of flotation devices to ensure your child develops mobility and buoyancy independently.

Once we see the potential in someone and recruit them we ensure that they get an environment in which they can actually realize their potential. Stress and pressure are the enemies of productivity and creativity, we aim to decrease them as much as possible.

It increases your child’s confidence and will assist with swimming and skill progression.

Yes. We have family-friendly shower and change facilities at every JUMP! Swim School.

Yes. We have family-friendly shower and change facilities at every JUMP! Swim School.

Our pools are chlorinated to provide your child with the optimal hygienic environment.

30 minutes on a weekly or twice-weekly basis.

Up to 4 in our skills-based levels from 3 and up, and up to 6 in our baby classes.

In parent and child levels, a parent is required in the water. We are leveraging off the trust built with a parent/relative to help them through initial stages of conditioning and confidence. We also recommend that you wear a top that can be easily held by your child.

Every lesson. We celebrate every achievement in the pool. Each time your child reaches a milestone, they are awarded a special achievement certificate.

Unfortunately, no. But you can take it in turns! Our small intimate pools are built to give your child the optimal learning experience free of distraction.

Unfortunately, no. The independent swimming program with only the teacher and child in water focuses on developing specific skills and techniques that enable your child to propel through the water independently.

Yes, you can call to make a time to visit and observe a lesson.

Our twelve-week terms run from the date of your first lesson. We only close on public holidays and over two weeks at Christmas, pending owner discretion.

We offer two payment methods. Direct debit per month and payment in full for a 12-week block.

Unfortunately we cannot transfer or suspend paid lessons to other terms as bookings are based on a reservation system in classes.

We offer two make-up session per 12-week block of lessons with two hours’ notice, so if your child is ill, or you have an unexpected conflicting appointment we can ensure your child continues their learn to swim adventure. Make up lessons are available solely dependent on class availability at your centre.

Do you have any question? Feel free to contact.

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